Information We Collect
Investech Hub may collect account details, name, email, phone number, role, password data, OTP verification data, startup profile information, investor preferences, consultant profile details, booking availability, service order details, uploaded documents, comments, milestones, support messages, blog submissions, notification data, payment references, and technical usage information.
How We Use Information
We use information to create and verify accounts, operate dashboards, manage service orders, process payments, support consultant bookings, show relevant directories, handle connection requests, send notifications and emails, manage blogs and media, provide support, improve platform reliability, prevent misuse, and comply with legal or operational requirements.
Payment and Transaction Data
Payment processing may be handled through third-party payment gateways. Investech Hub may store payment references, order IDs, payment status, amount, package information, and confirmation details, but sensitive card or banking credentials are handled by the payment provider according to its own security standards.
Data Sharing
We do not sell personal data. Information may be shared with authorized admins, sub-admins, consultants, service teams, payment processors, email providers, hosting providers, analytics or security tools, and government or third-party service channels when required for platform operation, support, delivery, or compliance.
User Content and Visibility
Profile details, approved blogs, public consultant information, selected service details, and marketplace content may be visible according to platform rules and user role permissions. Private order comments, documents, and internal admin updates are used for workflow management and are not intended for public display.
Security
We use reasonable administrative, technical, and operational safeguards to protect platform data. No online system can guarantee absolute security, so users should keep passwords confidential and report suspicious activity promptly.
Retention
We retain information for as long as needed to operate accounts, deliver services, maintain records, resolve disputes, comply with legal requirements, and support platform continuity. Users may request account or data support through the contact channels.
Contact
For privacy questions or account-data requests, contact Investech Hub through the support page or official email listed on the website.